Commandant’s Performance Excellence Criteria (CPEC) Orientation is a unique two-day course that addresses how to improve a Coast Guard unit's performance and how leaders at every level of the Coast Guard face this challenge. The CPEC concepts can be applied at the unit or workplace level. Course emphasis is placed on using the concepts contained in each of the seven categories of the CPEC Criteria and learning about the relationships between the categories. CPEC is based on the Malcolm Baldrige Performance Excellence Criteria and is used as a leadership and management tool. Students will learn how the Coast Guard’s management framework can be used at their unit and within their work environment to achieve the organizational mission and goals and continuously improve performance. The course will cover leadership, planning, customer focus, measurements, human resources, process management, and getting results.
Baldrige Performance Excellence Program Home Page
Performance Improvement Guide
Active and Reserve E-6 to E-9, W-2 to W-4, O-1 to O-6, GS-9 to GS-14, and senior Auxiliary members. High performers in other pay grades are also encouraged to attend with supervisor approval.
American Council on Education (A.C.E.) Accreditation
Course #: 500760
Location: Coast Guard Academy, New London, Connecticut
Length: 16 hours
Exhibit Dates: 2/08–Present
Credits: In the lower-division baccalaureate/associate degree category, 1 semester hour in quality assurance (2/11)
POC: Craig.J.Kerby@uscg.mil or (860)701-6689