Commandant’s Performance Excellence Criteria (CPEC) Orientation is a unique two day course that introduces the concept of an organizational leadership and management framework using the Malcolm Baldrige Performance Excellence Criteria as a model of reference. The goal is to help unit leaders, at any level, apply world-class leadership and management practices to achieve the organizational mission and goals and continuously improve performance. Students dialogue with one another to share ideas and perspectives on the seven categories explored in this course: 1. Leadership, 2. Strategic Planning, 3. Costumer Focus, 4. Measurement, Analysis, and Knowledge Management, 5. Workforce Focus, 6. Operations Focus, and 7. Results. Each student will leave the course with ideas to improve their workplace as related to one or more of the seven categories.
Baldrige Performance Excellence Program Home Page
Performance Improvement Guide
Active and Reserve E-6 to E-9, W-2 to W-4, O-1 to O-6, GS-9 to GS-14, and senior Auxiliary members. High performers in other pay grades are also encouraged to attend with supervisor approval.
American Council on Education (A.C.E.) Accreditation
Course #: 500760
Location: Coast Guard Academy, New London, Connecticut
Length: 16 hours
Exhibit Dates: 2/08–Present
Credits: In the lower-division baccalaureate/associate degree category, 1 semester hour in quality assurance (2/11)
POC: Craig.J.Kerby@uscg.mil or (860)701-6689
This course currently has no convening dates scheduled.